For a new Machine, you may return it to Future Tech for any reason within 15 days of the date of invoice and obtain a credit. Future Tech does not provide credits for portions of a packaged offering provided at a single price. You may return the complete package for a refund or credit.
To qualify for this credit or refund (as applicable), you must call Future Tech at 1-800-839-6163 to obtain a return-authorization form. You must return the new product, including all documentation and accessories, intact and in its original packaging, to a Future Tech designated location by the date Future Tech specifies.
A copy of the invoice, the return-authorization form, and the shipping label must accompany the return. Shipping and handling charges generally will not be refunded or credited. Products returned without a Future Tech return-authorization form or returned after the date specified by Future Tech, may be subject to a restocking fee equal to 15% of the price paid. You agree to pay the restocking fee as Future Tech specifies.